Shipping Policy
Every VALLEE GALLERY order ships free within the United States.
Processing & Delivery Times
Orders can take 1–3 business days to process and 1–2 business weeks for delivery. Please note that weekends and holidays can result in delays.
Order Tracking
An email confirmation with your tracking number will be sent after ordering. You can also follow your package on our Track Your Order page.
Marked as Delivered but Not Received
Please wait an additional 1–3 days before requesting a refund or replacement. Delivery services can sometimes mark orders as delivered before they actually arrive.
If you have waited more than 3 days after your order was marked as delivered and still haven't received it, please contact us through our Contact page for assistance with a refund or replacement.
Order Changes
Once an order is confirmed, we are unable to make changes to the shipping address, billing information, or products in the order. Please carefully review your order details before completing your purchase.
International Shipping
At this time, we only accept orders within the United States and offer domestic U.S. shipping. We hope to offer international orders soon.